FAQ’s

MY TRANSMITTER BROKE TODAY AND I NEED ONE TO DRILL TOMORROW. WHAT CAN BE DONE?

We stock refurbished transmitters, available for next day delivery or same-day in-store pickup.RS will charge a refundable deposit (core charge) on top pf the repair price. The deposit (core charge) will be refunded as soon as we receive your broken transmitter.

 

I AM NOT IN A HURRY. I WOULD LIKE TO TAKE ADVANTAGE OF FREE GROUND PICKUP. SEND ME A REFURBISHED TRANSMITTER ONCE YOU GET MINE.

We offer free Ground pickup for US-based customers. Contact RS today to request a box with a prepaid Ground label and packing materials. Please include your business card or contact information in your package to us.

 

I AM SENDING BROKEN TRANSMITTERS. DO I NEED TO BUY THEM ALL BACK RIGHT AWAY?

No you do not. mail all your broken transmitters now. Buy them back one by one as you need them. Avoid hassles and pricey overnight charges by planning in advance.

 

I DO NOT HAVE A BROKEN TRANSMITTER. I WOULD LIKE TO BUY ONE.

Simply give us a call at +33 (0)1 69 33 17 39 or place your order online, and we will be happy to assist with your needs.