WHY CHOOSE US ?
RepairSondes (“RS”) is like no other company in the horizontal directional drilling industry. With our own extensive, practical hands-on field experience, RS has the knowledge and skills to make us uniquely qualified to understand and service the needs of horizontal directional drilling contractors. Our company is an innovative resource for underground tracking equipment.
Don’t Throw Away Your Broken Transmitters
RS has successfully refurbished thousands of broken transmitters for Digital Control F2™, F5™, SE™, Eclipse®, Mark, LT™, McLaughlin Spot D Tek®, as well as discontinued 86B and 86 BH for Ditch Witch® Subsite® locating systems, saving our customers millions of dollars.
We Exceed Factory Warranty – 100 days!
Your satisfaction is our top priority. RS backs every repaired transmitter with a 100-Day warranty, exceeding factory standards.
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Count on Overnight Delivery or Same-Day In-Store Pickup
Sometimes your transmitter breaks in the middle of the bore and you don’t have a spare one. In this economy you simply cannot afford to be down the two (2) business days that it takes to overnight your broken transmitter to us and get a replacement back. In those cases, we can ship a repaired replacement transmitter to you the same day you order it from RS.
For remote work sites, RS’s Intelligent Routing System will find the closest pick-up location to your site and make sure your replacement is there on time. We’ll track your replacement, make sure it arrives on time and notify you when it’s ready to be picked up.
RS will charge a refundable deposit (core charge) on top of the regular repair price and mail a working transmitter on the day of your request. The deposit (core charge) will be refunded back to you as soon as we receive your broken transmitter.
Protect yourself against unforeseen breakdowns. Mail your broken transmitters now. RS will repair and hold transmitters at no charge until you need them back. Avoid hassles and pricey overnight charges by planning in advance.
Trust The Experts. No Results – No Charge
Upon receipt, broken transmitters are automatically inspected by UCG at absolutely no charge. Most broken transmitters can be repaired and made fully operational. However, some simply cannot and are permanently damaged. There is no charge if we are unable to provide you with a repaired transmitter.
The broken transmitters that you send to UCG which can be fixed are repaired, held and made available to purchase immediately if you wish, or to purchase later on at any time when you may need them. You do not pay anything until you want to purchase a repaired transmitter.
Free FedEx/UPS Pickup
We offer free Ground pickup for EU-based customers. Contact RS today to get a box, complete with a prepaid Ground label and packing materials. Please include your business card or contact information in your package to us.